We'd Love to Hear from You

Have questions about our services or need technical support? We're here to help and ready to answer your inquiries.

General Inquiries

Questions about our services

For general information about our services, upcoming projects, or to discuss new opportunities.

Contact Form

Support Ticket

Technical support for existing clients

For existing clients requiring technical assistance, feature requests, or reporting issues.

Submit a Ticket

Direct Contact

Speak with our team directly

For urgent matters or if you prefer to speak with someone directly by phone or email.

Contact Info

Get In Touch

Ready to start your next project? We're here to help turn your vision into reality.

Connect with our team through your preferred channel

[email protected]

Best for project inquiries

Discord

codeideal

Quick questions & support

@codeideal_support

Alternative messaging

Send Us a Message

Frequently Asked Questions

Quick answers to questions we often receive

How quickly will I receive a response?

We typically respond to all inquiries within 24 hours during business days. For urgent matters, please use our ticketing system or call us directly.

Do you offer support outside business hours?

Yes, for critical issues affecting production systems, we provide limited support outside of business hours. Please use the urgent option in our ticket system.

I'm not a client yet. How can I get information about your services?

Please use the contact form above or send us an email. We'd be happy to schedule a consultation to discuss your needs and how we can help.

How do I access the support portal?

Existing clients can access the support portal by logging in to their account and navigating to the Support section. If you're having trouble, please contact your account manager.

Our Contact Information

Reach out to us directly through any of these channels